Reliable quality, thoughtful design.
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Standard delivery usually takes 3–7 business days, depending on the item and delivery location. Tracking information will be provided as soon as your order ships.
Returns are accepted within 30 days of delivery for a refund or exchange, provided the item is in its original condition. Email support@aborderproducts.com to begin the return process.
Ophanie soft area rug features a shaggy velvet surface over a high-density sponge interlayer, delivering noticeable softness underfoot while reducing shedding. A non-slip bottom dotted with small, durable anti-slip points increases friction to keep the rug in place on smooth floors.
The surface is made of polyester velvet — skin-friendly and suitable for barefoot walking, kids, and pets. The shaggy pile maintains its texture with regular vacuuming and resists flattening under typical foot traffic.
The solid-color design follows a hygge-inspired aesthetic — the Danish concept of warmth and coziness — and works well as a layered rug over a larger neutral base in rooms with minimal furniture. Available colors pair with common living room, bedroom, girl's room, and playroom palettes.
For dorm rooms, the rug adds a soft surface beside the bed or desk at a student-friendly price point.
Shipping
Standard delivery usually takes 3–7 business days, depending on the item and delivery location. Tracking information will be provided once your order ships.
Returns
Returns are accepted within 30 days of delivery for a refund or exchange, provided the item is in its original condition. Email support@aborderproducts.com to begin the return process.
Some products may require simple setup or installation. Please check the product description and follow the instructions included with the item.
Need help with a product, a missing part, or an order that arrived damaged? Email support@aborderproducts.com with your order number and clear photos of the issue — our team will help with a replacement, refund, or missing item.
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Find all the information you need, gathered in one convenient spot.
What is the estimated delivery time for my order?
Most orders arrive within 4 to 10 business days in the US. That is 1–3 business days for us to pick and pack your order, then 3–7 business days in transit. You’ll get a tracking number by email as soon as it ships.
What is your return policy?
Returns are accepted within 30 days of delivery for a refund, provided the item is unused and in its original condition and packaging. There is no restocking fee. Clearance items, custom products and anything marked final sale cannot be returned. Email support@aborderproducts.com to start a return. We swap items only when they arrive damaged, defective or incorrect — otherwise we refund you and you are welcome to place a new order.
What should I do if my order arrives damaged or incomplete?
Tell us within 7 days of delivery. Email support@aborderproducts.com with your order number and clear photos of the problem, and we will arrange a replacement or a refund. We cover the return shipping when something arrives damaged, defective or incorrect.
My tracking says delivered but I never got it. What now?
Contact us and we will make it right. Email support@aborderproducts.com with your order number and we will refund the order.
Can I cancel my order?
Possibly — we pack orders within 1 to 3 business days, so it depends how far along yours is. Email support@aborderproducts.com as soon as you can with your order number and we will do what we can. Once an order has shipped it has to be handled as a return.
Who pays for return shipping?
You do, unless the item arrived damaged, defective or incorrect — in those cases we cover it and send you a prepaid label. The original delivery charge is refunded only when the return is our mistake.
Do you accept returns from outside the US?
Not at the moment. We ship internationally, but returns are only accepted from addresses within the United States. Any customs fees or duties on an international order are the customer’s responsibility.
Will sold-out items be restocked?
Popular items are restocked when inventory becomes available. Subscribe to our newsletter to receive updates about restocks and new arrivals.
Do any products require assembly?
Some products may require simple setup or installation. Please check the product description and follow the instructions included with the item. We do not provide assembly or installation services.
The fastest way to reach us is the contact form. It lets you attach your order number and tell us where you bought from, so we can usually solve it on the first reply.
Rather email or call?
Email: support@aborderproducts.com
Phone: (945) 396-1534
Aborder Products Inc.
400 E. Las Colinas Blvd., Suite 920
Irving, TX 75039
United States
Phone
(945) 396-1534
Monday to Friday.
Outside those hours, leave us a message and we’ll come back to you within one business day.
Every Aborder piece is made to work quietly in your home — simple to set up, built to last, and designed to look like it belongs.
